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Unleashing Competitive Edge: Tony Saldanha and Filippo Passerini's New Book Ushers in a Business Process Revolution

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  • In an inspiring follow-up to his critically acclaimed, Why Digital Transformations Fail, Tony Saldanha comes up with his next book Revolutionizing Business Operations with co-author Filippo Passerini
  • In an exciting development, the authors have created  an AI CHATBOT based on the book
  • The book sheds light on how to have best-in-class business operations for a sustained competitive advantage in a dynamically changing landscape

MUMBAI, India, Dec. 14, 2023 /PRNewswire/ — Tony Saldanha and Filippo Passerini’s new book Revolutionizing Business Operations: How To Build Dynamic Business Processes for Enduring Competitive Advantage has now been released in India. The book was #1 on Amazon’s Hot New Releases in business and management categories and is a must for leaders looking to create a sustained competitive advantage via business process transformation. In an exciting development, the authors have created an AI based CHATBOT, trained to offer insights and information related to the book, to make the reading experience more enjoyable and efficient. Berrett-Koehler has published the book in India.

Tony Saldanha is a best-selling author, board advisor and Fortune 100 company consultant with deep expertise in operational Global Business Services (GBS) and Information Technology expertise. Meanwhile, Filippo Passerini  is one of the world’s leading shared service strategists, widely recognized for his game-changing approach to business management. His work has been the focus of numerous books and articles including the Harvard Business Review and has won dozens of awards.

Both the veterans bring their rich experience to their newest book, Revolutionizing Business Operations, that encompasses subjects of business and economics, business development, organizational development and projection and operations management. It is a groundbreaking book that provides valuable insights into achieving best-in-class business operations by two leading industry thought leaders with extensive experience in transforming business processes. Tony Saldanha and Filippo Passerini present their Dynamic Process Transformation model as a living and adaptable framework for perpetual process refinement and optimization for businesses. Within this model, the authors highlight three pivotal drivers of change.

Through their book, they advocate the adoption of “open market rules,” urging businesses to run each process autonomously rather than relying on rigid, top-down directives. Secondly, they emphasize the significance of “unified accountability,” emphasizing the need for clear and consistent outcomes that transcend departmental boundaries. Lastly, they introduce the concept of a “dynamic operating engine,” a methodology designed to effectively translate ever-evolving business process objectives into actionable daily tasks for employees. Drawing upon a multitude of compelling examples from industry-leading companies, this book vividly demonstrates how to proactively prevent business processes from stagnating and seize the often underestimated key to achieving enduring success.

Tony Saldanha, author of the book Revolutionizing Business Operations: How To Build Dynamic Business Processes for Enduring Competitive Advantage, said, “The book came from the fascinating patterns emerging from earlier, seemingly unrelated situations. After three decades or more each at P&G, Passerini and I stayed in touch through our next adventures of advising boards and Fortune 500 CXOs and teaching digital and processes transformation and kept swapping observations. That’s when we noticed similarities in our advice to our respective clients alongside patterns in the problems they faced in process operations and transformation. A second pattern that emerged was the growing need to transform business processes, reflecting the shift in the attitude of leaders towards digitized and streamlined operations – whether related to closing books, managing people, or operating supply chains. The question, then, for the two of us was what to do with that observation. And we realized we just needed to get those patterns out of our heads and into the open world.”

Filippo Passerini, co-author of the book Revolutionizing Business Operations: How To Build Dynamic Business Processes for Enduring Competitive Advantage, speaking about changing business dynamics said, “Business Operations grow complex, rigid, and siloed with time, but the one that able to adapt and adjust to the changing environment is which survives. Our task, therefore, as leaders is to prepare for “survival of the fittest,” not just by being episodically fit via periodic transformation programs, but by being continuously fit and relevant through a dynamic process transformation. In an ever-changing world, the desire to implement a successful process transformation or digital transformation is valid for sustainable development. This book was designed for business executives and leaders who are seeking sustained competitive advantage for their organizations.”

Tony Saldanha’s previous book, titled Why Digital Transformations Fail was released globally in July 2019 and ranked #1 on Amazon’s New Releases for Organizational Change. Revolutionizing Business Operations, is a must-read for executives and business leaders seeking to transform and excel in the modern business environment, offering a comprehensive and actionable approach to achieving best-in-class operations. The book is intended to be an applied guide to create an enduring competitive advantage by revolutionizing business operations. The authors’ Dynamic Process Transformation model provides a living model for constant, ongoing process evolution and optimization. With numerous examples from leading companies, this book shows how to proactively keep business processes across the company from becoming obsolete and take advantage of a neglected key to success.

About the Authors 

Tony Saldanha

Tony Saldanha is an author, speaker and a globally recognized thought leader in Global Business Services (GBS) and Digital Technology. He ran Procter & Gamble’s famed multi-billion-dollar GBS and IT operations in every region across the world during a 27 year career there. Tony has over three decades of international business expertise in the US, Europe, and Asia. Tony advises about 20 of the Fortune 100 organizations on digital strategy at the board or CXO levels.

Filippo Passerini 

Filippo Passerini is a world-renowned executive. He coined the term Global Business Services (GBS), which is now commonly used to describe the more mature shared services organizations. He has won numerous awards (CIO of the Year, CIO Hall of Fame, Shared Service Thought Leader of the Year, Breakaway Leader Award, etc.) for having shaped the shared services and IT functions within their respective industries. His leadership work as President of Procter & Gamble’s Global Business Services and Chief Information Officer has been recognized as best-in-class in the industry.

Bibliography

Title: Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage

Authors: Tony Saldanha, Filippo Passerini

Contributor: Roger Martin

Publisher: Berrett-Koehler Publishers 

Length: 293 pages

Subjects:  Business & Economics › Development › Business Development

Business & Economics / Development / Business Development

Business & Economics / Organizational Development

Business & Economics / Production & Operations Management

Photo: https://mma.prnewswire.com/media/2301154/Revolutionizing_Business_Operations.jpg

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Press Release

New Study Reveals Majority of Indians Prioritize Nutrition Over Taste, Surpassing Global Average

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Based on a recent survey of urban Indian consumers: 


  • Nine out of 10 consumers are searching for protein-rich food compared to seven out of 10 global shoppers.


  • The top four qualities consumers look for when buying snacks are (1) natural, (2) heart-healthy, (3) protein-rich and (4) energy-source, all of which come before satisfying cravings.


  • Nuts have emerged as one of the most popular snacking choices, with 86% of Indian shoppers report having purchased them in a span of 6 months.


  • Urban Indians read nutrition labels more than the global average, reflecting a growing trend towards informed purchasing.


  • 69% of urban dwellers surveyed have the opinion that plant-based protein is just as good as meat-based protein, exceeding the global average of 55%.


 


Wonderful Pistachios, the world’s largest grower and processor of pistachios and distributor of California Pistachios in India, released today, World Nutrition Day, the findings of a new global study that sheds light on the snacking habits of urban Indians. The study, commissioned with Material, a leading global research consultancy, included 10 countries and over 12,400 respondents, revealed a new behavioural trend that urban Indian consumers prioritize nutrition over taste when it comes to snacking. This growing preference for healthy snacking emphasizes the importance of good nutrition for overall well-being.


 


For the India market specifically, the study delved into the snacking habits of 2,415 shoppers across six Indian cities, which represented a population of approximately 35.9 million consumers. Remarkably, a majority of urban Indians (58%) reported basing their food purchasing decisions on nutritional benefits more than taste, exceeding the global average of 52%. Delhi and Ahmedabad lead with over 60% of urban shoppers preferring nutrition in their food. Bengaluru and Chennai follow closely, indicating a nationwide shift towards smarter snacking preferences. In India, Millennials and Gen Z are leading the charge in health-conscious purchasing decisions, with more than 83% of consumers in these age groups reading nutritional labels before buying.


 


Indian consumers prioritize four key factors when shopping for nutritional snacks: natural (free of artificial colours and preservatives), heart-healthy, protein-rich, and provides energy. Nine out of 10 urban shoppers consciously seek protein-rich food options, compared to the global average of seven out of 10. The focus on nutrition has fueled the rise of nuts as a preferred snack choice, becoming essential to daily eating habits. The study found a staggering consumption of nuts, with 86% of Indian shoppers report purchasing them in a span of 6 months, compared to just 75% globally. With 6g of protein in per 28g serving, California Pistachios are a smart snack choice that provides benefits without sacrificing taste.


 


Shail Pancholi, Country Director, India, Wonderful Pistachios, commented on the study, saying, “Nuts were traditionally used as garnishes and consumed during festivals, but have now become a popular snack in India, indicating a notable shift in dietary habits. Pistachio consumption in India has doubled in the last six years, as consumer awareness of the nutritional benefits that pistachios offer has grown. Consumers are discovering that pistachios are naturally cholesterol-free, rich in plant-based protein and dietary fiber, and provide over 30 different vitamins and minerals.” 


 


Interestingly, the study found that nuts are the second most preferred snack among urban Indian consumers, with 64% of Baby Boomers and 59% of Gen Z prioritizing nutrition over taste when selecting food. This indicates a growing focus on health across generations, with Baby Boomers focusing on senior wellness and Gen Z reflecting the rise of mindful purchasing. Though on opposite ends of the age spectrum, these two generations take the lead in seeking protein-rich options, as well as preferring natural snacks. 


 


Mumbai tops most of the consideration sets when choosing a snack. Residents opt for natural ingredients (35% vs. the national average of 30%), heart-healthy options (33% vs. 30%), and protein (33% vs. 29%). Chennai residents look for energy-boosting snacks (31% vs. the national average of 29%). 


 


The fact that 69% of urban Indians surveyed have the opinion that that plant-based protein is just as good as meat-based protein reflects a positive shift towards varied dietary preferences. Pistachios are a good source of high-quality complete protein, containing all nine essential amino acids. A 28g serving of pistachios provides 6g of protein, which is 11% of the recommended daily allowance (RDA) according to FSSAI.


 


The Wonderful Pistachios study unveils a compelling shift in Indian snacking habits. Nuts are evolving from festive treats to a daily snacking staple, fueled by a nationwide preference for more nutritious options. The trend transcends generations, resonating with Gen Z and Baby Boomers alike, underscoring the growing importance of mindful eating in urban India. As consumers increasingly seek natural, heart-healthy, protein-rich, and energy-boosting snacks, the future of Indian snacking appears to be firmly rooted in nutrition and well-being.

 


Wonderful Pistachios

Wonderful® Pistachios is the world’s largest grower and processor of pistachios, with a global presence in over 70 countries. As a vertically integrated operation, they are experts in every step of the process from tree to shelf, ensuring the highest-quality product every time. In tandem with its Grower Partners, Wonderful Pistachios harvests 125,000 sunny acres (50,000 hectares) of land in California that receive warm days and cool nights, which work in harmony with the rich, natural soils to create the perfect growing climate for high-quality pistachios. They ship 600 million pounds (204 million kg) of nuts worldwide from their advanced processing facilities to ensure the highest standards are met. When it comes to pistachios, Wonderful® Pistachios expertise is unmatched in scale and capacity, paired with warehouses and sales teams worldwide that are well-equipped to provide support at every step of the way. 


 


California Pistachios

California Pistachios are grown and distributed by The Wonderful Company, the world’s largest vertically integrated pistachio processor and marketer located in California’s Central Valley. California Pistachios are Non-GMO, providing a smart, healthy choice for consumers around the world. Sun-ripened in the moderate Mediterranean climate of California, these distinctively green nuts pack taste and contain antioxidants and over 30 different nutrients. California Pistachios in India are available under leading brands and private labels at retail outlets, grocery stores, and online platforms.


 


For more information about California Pistachios India, please visit www.b2b.wonderfulpistachios.com 


 



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Singapore Prepares Ahead to Leverage Artificial Intelligence for a Better Future

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SINGAPORE, May 31, 2024 /PRNewswire/ — Senior Minister of State for Communications and Information Tan Kiat How launched the Digital Enterprise Blueprint (DEB) at Asia Tech x Singapore (ATxSG) 2024 today. The Blueprint will enable SMEs to harness technology, optimise the way they work, and strengthen digital resilience and cybersecurity across the ecosystem. 50,000 SMEs are expected to benefit over the next five years through four key focus areas:

  1. Empower enterprises to be smarter by adopting AI-enabled solutions
  2. Enable enterprises to scale faster through cloud-based and integrated solutions
  3. Equip enterprises to be safer through improved cyber resilience
  4. Support enterprises to upskill workers to make full use of digital capabilities

Seven partners have come onboard to pledge their commitment, including Singapore Business Federation, Singapore Computer Society, SGTech, Amazon Web Services, Google, Microsoft and Salesforce.

In collaboration with IMDA and the TechSkills Accelerator for ITE and Polytechnics Alliance, SGTech is launching the Tech Apprenticeship Programme to expand the career pathways of graduates by providing access to industry apprenticeships that offer on-the-job training and development opportunities. Over the next two and a half years, SGTech aims to facilitate the placement of at least 300 apprentices who are fresh or mid-career professionals from polytechnic or ITE backgrounds, and drive the adoption of similar practices that promote more inclusive hiring and career agility.

IMDA and the Singapore Academy of Law (SAL) signed an MoU aimed at uplifting the legal sector’s productivity through the use of GenAI. As part of this partnership, GPT-Legal, a new large language model which is contextualised for Singapore’s legal sector, will be co-developed. The model will be integrated into SAL’s research platform LawNet, which is accessible by 75% of Singapore’s lawyers. SAL will also be penning an MoU with the National University of Singapore and AI Singapore to develop its AI capabilities and create a certification to recognise AI specialists in the legal profession.

Additionally, Tribe and Digital Industry Singapore announced a collaboration with NVIDIA to launch the Ignition AI Accelerator for AI startups to create and bring to market the next wave of advancement in AI solutions. This programme will nurture 15 high-potential startups, equipping them with well-rounded support covering business and technical needs. NVIDIA and Tribe will also collaborate with EnterpriseSG to offer qualified AI startups funding support through the Startup SG Tech scheme, and assist them through the IMDA Accreditation process. 

Singapore hosted the final meeting of the UN Secretary-General’s Artificial Intelligence Advisory Body (AIAB) from 28-29 May. As part of the agenda, Singapore facilitated an engagement session between AIAB and the Digital Forum of Small States (Digital FOSS). Digital FOSS Fellows exchanged views with AIAB members on the topic of AI governance, particularly on the implications and challenges faced by small states. Through such efforts, Singapore aims to promote a more inclusive approach towards shaping global AI and digital governance.

Contact:

[email protected]

 

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Press Release

One in Six Globally Concerned About Colorectal Cancer Screening Costs

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SHENZHEN, China, May 31, 2024 /PRNewswire/ — By 2040, the burden of colorectal cancer (CRC) is projected to increase to 3.2 million new cases and 1.6 million deaths per year representing a 66% and 71% rise in new cases and deaths respectively relative to 2020.

To better address the global burden of CRC and reduce its impact, BGI Genomics has launched the second edition of its global CRC awareness report, covering 1,938 respondents from Brazil (306), China (367), Poland (300), Saudi Arabia (300), Thailand (362), and Uruguay (303):  

CRC Screening Gaps Vary Globally: Nearly half (49.3%) of global respondents have never undergone CRC screening, with the highest proportions in Saudi Arabia (62.0%) and Poland (61.0%).

Preference for Fecal Testing Over Colonoscopy: Although colonoscopies are more recognized (33.4%), fecal tests at healthcare facilities are preferred (31.8%), reflecting a trend towards non-invasive methods.

Cost and Fear are Determinants of Screening Choice: Fear of colonoscopy (18.2%) and screening costs (17.7%) are major barriers to CRC screening. Poland (24.7%) and Uruguay (21.0%) show the highest fear of colonoscopy, while Thailand (24.5%) and Brazil (20%) indicate the most concern about costs.

Medical Advice and Family History Drive CRC Screening: Doctor’s recommendations are a major driver for CRC screening (30.5% globally), with Uruguay showing the highest adherence (44.1%). Additionally, those with a family history of CRC are more proactive in screening (64.5%), compared to the general population (35.0%).

Prof. Varut Lohsiriwat from Mahidol University offers his insights to this report. He suggested: “The essence of effective cancer screening lies in the acceptance and adherence of the patient to the screening method. The best screening method is the one that the patient accepts and adheres to because that’s the method that will actually benefit them.”

Dr. Zhu Shida, BGI Genomics Deputy GM, notes: “At BGI Genomics, we focused our efforts on developing advanced molecular biology testing techniques to close the gap [between acceptance and accessibility]. The ultimate goal is to transform colorectal cancer from a life-threatening disease into a manageable condition through widespread, early screening and intervention.”

For more region-level comparisons, access the full BGI Genomics 2024 State of CRC Awareness Report.

All data involved in this report come from the results of an online survey project conducted by BGI Genomics. It only surveys awareness related to colorectal cancer and does not involve personally identifiable data.

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